Privacy policy

Immortals Tattoo recognizes the importance of protecting your personal information.

The purpose of our policy is to explain how we collect, use and disclose your personal information when you use our website(https://www.immortelstattoo.com/) or retain our services, and what your rights are in this regard.

What does this policy apply to?

The guidelines in this policy concern personal data, which includes any information that can be used to identify a natural person, whether directly or indirectly. This information includes, for example, name, e-mail address, telephone number, date of birth, etc.

Personal information is considered sensitive when it gives rise to a high level of reasonable expectation of privacy, due to its nature or the context in which it is used.

This policy does not cover third-party websites, including those accessible via links on our own site. We accept no responsibility for these sites. If you visit a third-party website, please consult its privacy policy before providing any personal information.

What personal information do we collect?

When you interact with our website, we may collect the following types of personal information:

• Your personal details such as name, address, e-mail address and telephone number
• Information you provide to us in connection with our services and events
• Billing information, such as your billing address or bank details
• Recruitment information, such as your curriculum vitae

We strive to limit the amount of personal information we collect to that which is strictly necessary for the purposes described in the section "What do we use your personal information for?". In addition, we do not intentionally collect personal information from minors.

Do we collect information through cookies?

When you browse our website, we collect certain information through cookies and other tracking technologies.

What is a cookie?

Cookies are small text files containing a unique identification number that are automatically deposited on a visitor's computer. Session cookies track information during an open session and are stored only temporarily in your computer's memory. Persistent cookies remain on a visitor's computer until they expire or until the visitor deletes them.

How do we use cookies?

We use essential and functional cookies to enable you to navigate our website, use its features, and personalize your browsing experience according to your preferences. When you log on to our site, you can choose to enable or disable some of these functional cookies. However, please note that refusing these cookies may affect your browsing experience.

How do we collect your personal information?

We collect your personal information directly from you, with your consent, when you contact us, fill out a form on our website, complete our liability waiver, attend one of our events or respond to a job offer. However, we may collect your personal information from third parties where you have consented, or where we are permitted to do so by law.

How do we obtain your consent?

Generally, we collect, use and disclose your personal information only with your consent. However, in some cases, the law may permit us to collect, use or disclose your personal information without your consent (for example, when we are legally required to do so under a subpoena or court order).

By communicating with us, voluntarily completing a form containing your personal information or browsing our website, you consent to the collection, use and disclosure of your personal information in accordance with this policy. If you provide us with the personal information of a third party, you represent that you have the necessary consent or authorization to allow us to collect, use and disclose such information in accordance with this policy.

Subject to certain legal or contractual restrictions, you may withdraw your consent at any time by contacting us according to the instructions provided in the "How to contact us?" section.

How do we use your personal information?

In general, we use your personal information for the following purposes:

• Provide you with our products and services
• Create, maintain and improve our relationship with you
• Recruiting staff
• Meeting our legal and regulatory obligations
• Any other purpose authorized by law or to which you consent.

With whom do we share your personal information?

Your personal information is accessible only to our employees and agents whose duties require it. We may also share your personal information with third parties, where required by law, or with service providers such as our cloud hosting providers or our accounting department.

In the latter case, we take the necessary measures to adequately protect your personal information by adopting specific contractual measures and by restricting the sharing of your personal information.

Is your personal information shared outside Quebec?

The personal information we collect is stored on secure servers, which may be located outside Quebec, including in other parts of Canada. In addition, in the course of providing our services, we may share your personal information with business partners located outside Quebec. When we transfer your personal information outside Quebec in this way, we carry out a confidentiality assessment and put in place contractual commitments to guarantee its protection.

Nevertheless, our practices with respect to your personal information will always be governed by this Privacy Policy. Privacy and data security remain our primary concerns, and we will continue to implement rigorous measures to ensure the confidentiality and integrity of our users' personal information.

How long do we keep your personal information?

We retain your personal information only for as long as is necessary for the purposes set out in the Policy and to comply with our legal, ethical and regulatory obligations. Once this period has elapsed, your personal information will either be securely destroyed or anonymized.

How do we protect the confidentiality of your personal information?

The personal information we collect is kept confidential in accordance with current legislation. If you choose to send us personal information by e-mail, via a form on our website or by any other means, we will only use the data necessary to respond to your request, while guaranteeing its confidentiality.

We implement reasonable organizational, technical and physical security measures to protect your personal information against loss, theft, unauthorized access, use and disclosure. For example, we restrict access to our facilities and computer systems, while educating our staff about the security and confidentiality of personal data to which they have access.

What are your rights?

You have the following rights:

• The right to access your personal information
• The right to rectify your personal information
• The right to withdraw your consent to the use or disclosure of your personal information to the extent applicable

To exercise any of these rights, please contact us as indicated in the "How to reach us" section.

How can you reach us?

If you would like to know more about the protection of your personal information or wish to exercise your rights or make a complaint, please contact Samuel Lamarre, our Privacy Officer, at the following e-mail address: info@immortelstattoo.com.

Updated July 18, 2024